Sorted Group renews contract with M&S
By Josh White
Date: Thursday 21 Aug 2025
(Sharecast News) - Sorted Group said on Thursday that it has renewed its contract with Marks & Spencer until September 2028, extending a partnership that it said underpins the retailer's delivery operations with Sorted's cloud-based technology.
The AIM-traded firm said M&S had used Sorted's carrier management platform 'Ship' and post-purchase software 'Track' since 2021 to integrate carrier services across distribution centres and manage customer delivery communications.
It said the renewal continued the commercial terms of the existing agreement and represented Sorted's largest contract to date.
"M&S has a long-standing reputation for outstanding customer experience," said executive chairman Simon Wilkinson.
"We are pleased to have supported their ever-growing online ambitions for many years now and the previous renewal of M&S's contract with Sorted from 12-months, announced on 27 March 2024, to this renewal - running through to 22 September 2028, a term of just over three years - further strengthens our partnership and represents the largest for Sorted to date."
At 1547 BST, shares in Sorted Group Holdings were up 112.11% at 40.3p.
Reporting by Josh White for Sharecast.com.
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